.concierge-launcher{position:fixed;left:24px;bottom:24px;z-index:84;display:flex;align-items:center;gap:11px;padding:12px 18px 12px 12px;border:1px solid rgba(212,175,55,.55);border-radius:999px;background:#1a1a1a;color:#faf9f6;box-shadow:0 12px 36px rgba(0,0,0,.18);cursor:pointer;font:600 10px/1.1 var(--sans);letter-spacing:.13em;text-transform:uppercase;transition:transform .25s,box-shadow .25s,background .25s}.concierge-launcher:hover{transform:translateY(-2px);background:#26231f;box-shadow:0 16px 42px rgba(0,0,0,.24)}.concierge-launcher-mark{display:grid;place-items:center;width:32px;height:32px;border-radius:50%;background:#d4af37;color:#1a1a1a;font:600 22px/1 var(--serif);text-transform:none}
.concierge-panel{position:fixed;left:24px;bottom:88px;z-index:85;width:min(410px,calc(100vw - 32px));height:min(660px,calc(100vh - 125px));display:grid;grid-template-rows:auto 1fr auto;border:1px solid rgba(212,175,55,.28);background:#faf9f6;color:#1a1a1a;box-shadow:0 28px 80px rgba(15,13,10,.28);transform:translateY(14px) scale(.98);transform-origin:bottom left;opacity:0;visibility:hidden;transition:opacity .22s,transform .22s,visibility .22s}.concierge-panel.open{transform:none;opacity:1;visibility:visible}
.concierge-head{display:flex;align-items:flex-start;justify-content:space-between;padding:24px 24px 18px;border-bottom:1px solid rgba(212,175,55,.2);background:#1a1a1a;color:#faf9f6}.concierge-kicker{margin:0 0 5px;color:#d4af37;font:600 9px/1 var(--sans);letter-spacing:.18em;text-transform:uppercase}.concierge-head h2{margin:0;font:600 28px/1 var(--serif)}.concierge-close{width:34px;height:34px;border:1px solid rgba(250,249,246,.25);border-radius:50%;background:transparent;color:#faf9f6;font-size:22px;cursor:pointer}
.concierge-feed{overflow:auto;padding:22px 22px 10px;scroll-behavior:smooth}.concierge-message{max-width:90%;margin:0 0 14px;padding:13px 15px;font:400 13px/1.55 var(--sans);white-space:pre-wrap}.concierge-message.stylist{border-left:2px solid #d4af37;background:#f1ece3}.concierge-message.client{margin-left:auto;background:#1a1a1a;color:#faf9f6}.concierge-quick{display:flex;flex-wrap:wrap;gap:7px;margin:4px 0 18px}.concierge-quick button{padding:8px 10px;border:1px solid rgba(26,26,26,.18);border-radius:999px;background:transparent;color:#1a1a1a;cursor:pointer;font:500 10px/1.2 var(--sans)}.concierge-quick button:hover{border-color:#d4af37;color:#8d6b15}
.concierge-products{display:grid;gap:10px;margin:4px 0 18px}.concierge-product{display:grid;grid-template-columns:68px 1fr;gap:12px;padding:10px;border:1px solid rgba(212,175,55,.24);background:#fff}.concierge-product-media{display:grid;place-items:center;width:68px;height:78px;overflow:hidden;background:#eee8dd;color:#746d63;font:500 9px var(--sans);text-align:center}.concierge-product-media img{width:100%;height:100%;object-fit:cover}.concierge-product h3{margin:2px 0 3px;font:600 18px/1.1 var(--serif)}.concierge-product p{margin:0 0 8px;color:#746d63;font:500 10px/1.3 var(--sans)}.concierge-product-links{display:flex;gap:12px}.concierge-product a{color:#1a1a1a;font:600 9px/1 var(--sans);letter-spacing:.08em;text-transform:uppercase;text-decoration:none}.concierge-product a:last-child{color:#8d6b15}
.concierge-form{padding:14px 18px 18px;border-top:1px solid rgba(212,175,55,.2);background:#faf9f6}.concierge-form label{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.concierge-compose{display:flex;border:1px solid rgba(26,26,26,.22);background:#fff}.concierge-compose textarea{flex:1;min-height:48px;max-height:110px;resize:none;border:0;background:transparent;padding:13px;font:400 13px/1.4 var(--sans);outline:none}.concierge-send{width:52px;border:0;border-left:1px solid rgba(26,26,26,.14);background:#d4af37;color:#1a1a1a;cursor:pointer;font-size:19px}.concierge-send:disabled{opacity:.5;cursor:wait}.concierge-note{margin:8px 2px 0;color:#746d63;font:400 9px/1.4 var(--sans)}
@media(max-width:640px){.concierge-launcher{left:14px;bottom:14px}.concierge-panel{left:0;bottom:0;width:100vw;height:min(720px,92dvh);border-width:1px 0 0;transform-origin:bottom center}.concierge-head{padding:21px 20px 16px}.concierge-feed{padding:18px 16px 8px}}
@media(prefers-reduced-motion:reduce){.concierge-launcher,.concierge-panel{transition:none}}